Terms of Service

1. Agreement to the Terms

These Terms of Service constitute an agreement between the person or organisation using Nyltron and Letsneilit Pte. Ltd., the operator of the Nyltron platform.

References in these Terms to “Nyltron”, “we”, “us” or “our” refer to Letsneilit Pte. Ltd. References to “user”, “you” or “your” refer to the individual or organisation accessing or using the services.

By creating an account, accepting these Terms, accessing Nyltron or using any Nyltron service, you agree to be bound by these Terms and acknowledge that you have read the Privacy Policy.

If you do not agree to these Terms, you must not access or use Nyltron.

2. About Nyltron

Nyltron is an AI Outcome Platform designed to help individuals and organisations use artificial intelligence to perform useful work, manage information, generate outputs, coordinate specialist capabilities and support personal or business objectives.

Nyltron services may include:

• Your Personal Assistant;
• AI Workforce features;
• AI Apps and specialist applications;
• AI Collaborator and project-coordination features;
• website chat and communication channels;
• business, knowledge and profile-management features;
• reports, recommendations, alerts, drafts and generated assets;
• connected integrations and execution features; and
• other present or future platform capabilities.

Features may differ by account, plan, location, configuration, availability and stage of development.

3. Eligibility and authority

You may use Nyltron only if you are legally capable of entering into a binding agreement and are not prohibited from using the services under applicable law.

Nyltron is not intended for children below 13 years of age.

If you use Nyltron on behalf of a company, organisation or other legal entity, you represent and warrant that:

• you have authority to bind that entity to these Terms;
• the information you provide is accurate and authorised; and
• the entity accepts responsibility for your use of Nyltron.

4. Accounts and security

Certain services require a Nyltron account. You agree to provide accurate, current and complete account information and to update it where necessary.

You are responsible for:

• maintaining the confidentiality of account credentials;
• restricting access to your account and devices;
• all activity carried out through your account;
• ensuring that authorised users comply with these Terms; and
• notifying Nyltron promptly of suspected unauthorised use.

You must not share credentials in a manner that creates an unreasonable security risk or permits unauthorised access.

Nyltron may require additional authentication, verification or security measures where reasonably necessary.

5. Use of the platform and services

Subject to these Terms and any applicable plan restrictions, Nyltron grants you a limited, non-exclusive, non-transferable, revocable right to access and use the services for lawful personal or business purposes.

You acknowledge that:

• Nyltron is an evolving technology platform;
• features may be added, modified, restricted or removed;
• availability may depend on third-party providers;
• usage may be subject to plan, app, project, storage or execution limits;
• some features may require additional permissions or integrations; and
• some outputs or actions may require human review or approval.

Documentation, descriptions, demonstrations or roadmaps do not constitute a guarantee that a particular feature will remain available or be released by a specific date.

6. AI-generated outputs and recommendations

Nyltron uses artificial intelligence and automated systems to generate responses, drafts, analyses, recommendations, reports, plans, classifications, summaries, alerts, code, content and other outputs.

AI-generated outputs may:

• contain errors, omissions or fabricated information;
• be incomplete, outdated or inappropriate for a particular purpose;
• reflect limitations or biases in underlying systems or data;
• resemble content generated for another user;
• require additional fact-checking or professional review; and
• change when prompts, context, providers or models change.

Nyltron does not provide legal, medical, financial, accounting, investment, employment, compliance, safety or other regulated professional advice unless expressly stated in a separate written agreement.

Use of Nyltron does not create a professional-client, fiduciary, employment, agency or advisory relationship.

7. User content and information

“User Content” means information, prompts, messages, documents, images, files, business data, knowledge sources, instructions, configuration, feedback and other materials submitted, uploaded, transmitted or connected to Nyltron by or on behalf of a user.

As between you and Nyltron, you retain ownership of rights you hold in your User Content.

You grant Nyltron a worldwide, non-exclusive, royalty-free licence to host, store, copy, transmit, process, reproduce, adapt and display User Content solely as reasonably necessary to:

• provide and operate the requested services;
• generate requested outputs;
• maintain integrations and communication channels;
• secure, support and troubleshoot the platform;
• comply with legal obligations; and
• exercise rights permitted under these Terms.

You represent and warrant that you have all rights, permissions, licences and lawful authority required to provide User Content and permit Nyltron to process it.

You must not submit User Content that infringes another person's rights or that you are prohibited from processing or disclosing.

8. User responsibilities

You are responsible for your use of Nyltron and for actions taken based on platform outputs.

You agree to:

• use Nyltron only for lawful and authorised purposes;
• provide accurate instructions and relevant context;
• review generated outputs before use;
• obtain required consents and permissions for personal data;
• comply with applicable laws, regulations and industry rules;
• respect intellectual-property and confidentiality obligations;
• configure integrations and automated actions responsibly;
• maintain suitable backups of important information; and
• use appropriate professional judgement for consequential matters.

Where you deploy Nyltron to communicate with customers, employees, visitors or other individuals, you are responsible for providing appropriate notices and obtaining any required consent.

9. Acceptable use

You must not use Nyltron, directly or indirectly, to:

• violate any law, regulation, court order or contractual obligation;
• commit fraud, deception, impersonation or identity theft;
• send unlawful spam, unsolicited bulk messages or abusive communications;
• harass, threaten, exploit or harm another person;
• generate or distribute unlawful, defamatory or infringing content;
• collect, process or disclose personal data without lawful authority;
• upload malicious code, malware or destructive material;
• interfere with, overload or disrupt Nyltron or another system;
• bypass usage limits, access controls or security measures;
• probe, scan or test vulnerabilities without written authorisation;
• reverse engineer or attempt to extract protected source code, models or systems;
• access another user's account, data or resources without permission;
• use automated means to scrape or extract data in an unauthorised manner;
• misrepresent AI-generated content as independently verified fact;
• make high-impact decisions about individuals without lawful safeguards and appropriate human review;
• develop or facilitate weapons, malicious cyber activity or physical harm;
• circumvent restrictions imposed by a connected third-party service; or
• encourage, assist or enable another person to do any of the above.

Nyltron may investigate suspected misuse and take reasonable action, including restricting access, preserving records, removing content, suspending accounts or reporting conduct where legally required.

10. AI Apps, specialists and integrations

Nyltron may allow users to install, access or operate AI Apps, specialist capabilities and connected services.

Apps may produce assessments, recommendations, drafts, alerts, reports, assets, project updates or other outputs. Different apps may support different execution modes, permissions, channels and plan requirements.

Certain apps or integrations may be provided by, depend on or connect to third parties. Your use of a third-party service may be governed by separate terms, pricing, permissions and privacy practices.

Nyltron is not responsible for changes, interruptions, restrictions, data practices or acts of an independent third-party provider.

11. Automation, approvals and external actions

Some Nyltron features may prepare, recommend or execute actions, including through connected services. Depending on the feature, an action may operate in a manual, approval-based, connected-service or autonomous mode.

You are responsible for:

• selecting appropriate permissions and execution settings;
• reviewing actions that require approval;
• confirming that instructions and destination details are correct;
• monitoring ongoing or scheduled automation;
• maintaining authority to use connected accounts; and
• the consequences of authorised external actions.

Automated execution may fail, duplicate, delay or produce unintended results because of network problems, third-party restrictions, configuration errors, model limitations or other circumstances.

12. Intellectual property

Nyltron and its licensors retain all rights, title and interest in the platform, software, interfaces, designs, branding, systems, workflows, documentation, databases, methods and other protected materials, excluding User Content.

These Terms do not grant you ownership of Nyltron or any underlying technology.

You must not, except where permitted by law or expressly authorised in writing:

• copy, modify, sell, lease, sublicense or distribute the platform;
• remove proprietary notices or branding;
• create derivative products based on protected platform components;
• reverse engineer or attempt to discover source code or confidential methods;
• use Nyltron trademarks without permission; or
• represent that you own or operate Nyltron.

12.1 Generated outputs

Subject to applicable law, third-party rights and these Terms, Nyltron does not claim ownership of the specific outputs generated for you solely because they were generated through the service.

However, Nyltron does not guarantee that an output is legally protectable, unique, non-infringing or free from third-party rights. Similar or identical outputs may be generated for other users.

13. Feedback

If you provide suggestions, ideas, comments or feedback about Nyltron, you grant Nyltron a perpetual, worldwide, irrevocable, royalty-free right to use that feedback without restriction or compensation, provided that Nyltron does not publicly identify you as the source without permission.

14. Subscription plans, limits and billing

Nyltron may offer free and paid plans. Features, usage limits, app availability, project capacity, execution rights, storage and support levels may vary by plan.

Where a paid plan is selected:

• fees will be disclosed before purchase;
• billing may recur at the stated interval;
• you authorise the applicable payment provider to charge the selected method;
• taxes may be added where required;
• failure of payment may result in restriction or suspension; and
• plan changes may take effect immediately or at the next billing period, as stated.

Unless otherwise expressly stated at the time of purchase or required by law, fees already paid are non-refundable.

Nyltron may change pricing, plan structure or included features by providing reasonable notice where appropriate. Continued use after the effective date of a change constitutes acceptance of the updated pricing or plan conditions.

Promotional, trial or complimentary access may be modified or withdrawn at any time, subject to applicable law.

15. Third-party services and content

Nyltron may rely on or link to third-party services, including cloud hosting, AI providers, messaging platforms, authentication services, payment processors, analytics providers and external websites.

Third-party services are independently operated and may be subject to separate terms, fees, availability, limits and privacy practices.

To the extent permitted by law, Nyltron is not responsible for:

• the content, security or availability of third-party services;
• changes made by an external provider;
• actions taken by a user through a connected service;
• loss caused by revoked permissions, outages or provider restrictions; or
• transactions or relationships between a user and a third party.

16. Beta, preview and experimental features

Nyltron may provide beta, preview, early-access, prototype or experimental features.

Such features may be incomplete, unstable, inaccurate, changed without notice or withdrawn before general release. They may contain errors or result in data loss, unexpected behaviour or service interruption.

Beta or experimental features are provided for evaluation and should not be relied upon for critical operations unless Nyltron expressly agrees otherwise in writing.

17. Service availability and changes

Nyltron may update, modify, suspend, discontinue or restrict any part of the service for operational, security, legal, commercial or technical reasons.

Nyltron does not guarantee uninterrupted, error-free or continuous availability. Maintenance, upgrades, outages, security incidents, internet failures and third-party disruptions may affect access.

Nyltron may impose or adjust reasonable limits relating to usage, storage, projects, applications, messages, integrations, execution, models or other resources.

Where reasonably practicable, Nyltron may provide advance notice of a material discontinuation affecting paid users.

18. Suspension and termination

You may stop using Nyltron at any time. Account cancellation or deletion may be available through account settings or by contacting Nyltron.

Nyltron may suspend, restrict or terminate access where reasonably necessary, including where:

• these Terms are violated;
• fees remain unpaid;
• use creates a security, legal or operational risk;
• fraud, abuse or unlawful activity is suspected;
• a third-party service requires restriction;
• continued provision is no longer commercially or technically viable; or
• termination is required by law or a competent authority.

Where appropriate, Nyltron may provide notice and an opportunity to remedy the issue. Immediate action may be taken where delay could cause harm, legal exposure, security risk or service disruption.

Upon termination, your right to use Nyltron ends. Certain provisions intended by their nature to survive will continue, including those concerning intellectual property, disclaimers, liability, indemnity, governing law and outstanding payment obligations.

Data may be retained or deleted in accordance with the Privacy Policy, legal requirements and Nyltron's operational retention practices.

19. Disclaimers

To the maximum extent permitted by applicable law, Nyltron is provided on an “as is” and “as available” basis.

Nyltron does not warrant that:

• the services will be uninterrupted, secure or error-free;
• outputs will be accurate, complete, original or suitable;
• the platform will achieve a particular business or personal outcome;
• use will increase revenue, visibility, conversion or performance;
• defects will always be corrected;
• third-party services will remain available; or
• information obtained through Nyltron will meet every requirement.

To the extent permitted by law, all implied warranties, conditions and representations are excluded. Nothing in these Terms excludes rights or remedies that cannot legally be excluded.

20. Limitation of liability

Nothing in these Terms excludes or limits liability where exclusion or limitation is prohibited by law.

Subject to the preceding paragraph and to the maximum extent permitted by law, Nyltron will not be liable for:

• indirect, incidental, special, exemplary or consequential loss;
• loss of profits, revenue, opportunity, goodwill or anticipated savings;
• loss, corruption or unauthorised disclosure of data;
• business interruption;
• decisions or actions based on AI-generated outputs;
• acts, omissions or outages of third parties;
• unauthorised account use caused by a user's failure to secure credentials; or
• loss arising from unlawful or improper use of the service.

Where Nyltron is liable and liability may lawfully be limited, Nyltron's total aggregate liability arising out of or relating to the services or these Terms will not exceed the greater of:

• the amount paid by the affected user to Nyltron during the three months preceding the event giving rise to the claim; or
• SGD 100.

The limitations in this section apply regardless of the legal basis of the claim and even if Nyltron has been advised that a loss may occur.

21. Indemnity

To the extent permitted by law, you agree to indemnify and hold harmless Letsneilit Pte. Ltd., its officers, employees, contractors and representatives from claims, losses, liabilities, damages, costs and reasonable expenses arising from:

• your unlawful or unauthorised use of Nyltron;
• your User Content;
• your breach of these Terms;
• your infringement of another person's rights;
• actions taken through your connected accounts or integrations; or
• your failure to obtain required notices, permissions or consents.

This provision does not require indemnification to the extent a claim results from Nyltron's own conduct for which liability cannot lawfully be excluded.

22. Governing law and disputes

These Terms and any dispute or claim arising out of or relating to them or the Nyltron services are governed by the laws of Singapore, without regard to conflict-of-law principles.

The courts of Singapore will have exclusive jurisdiction, except where applicable consumer law grants a user the right to bring a claim in another jurisdiction.

Before commencing formal proceedings, the parties should make a reasonable effort to resolve the dispute in good faith through written communication.

23. Changes to these Terms

Nyltron may update these Terms to reflect changes in the platform, law, pricing, service providers, security requirements or business practices.

The current version and effective date will be displayed on this page.

Where a change is material, Nyltron may provide additional notice or require renewed acceptance before continued use of relevant services.

Continued use after updated Terms take effect constitutes acceptance of the updated Terms, except where express renewed acceptance is required.

24. General provisions

24.1 Entire agreement

These Terms, the Privacy Policy, any applicable plan terms and any additional written terms expressly agreed by Nyltron form the entire agreement concerning use of the services.

24.2 Order of precedence

Where separate written terms expressly apply to a specific service, those specific terms prevail over these Terms to the extent of an inconsistency.

24.3 Severability

If any provision is found invalid or unenforceable, it will be limited or removed only to the extent necessary, and the remaining provisions will continue in effect.

24.4 No waiver

Failure to enforce a provision does not waive the right to enforce it later.

24.5 Assignment

You may not assign or transfer these Terms without Nyltron's prior written consent. Nyltron may assign these Terms in connection with a restructuring, financing, sale, transfer or change of operator, subject to applicable law.

24.6 No partnership or agency

These Terms do not create a partnership, joint venture, employment, franchise, fiduciary or agency relationship.

24.7 Electronic communications

You agree that notices, disclosures, agreements and other communications may be provided electronically through email, the platform or the Nyltron website.

24.8 Language

These Terms are written in English. Where a translation is provided, the English version prevails to the extent permitted by law.

25. Contact

Questions, notices or concerns concerning these Terms may be directed to:

Communications should include sufficient information for Nyltron to identify the relevant account, service or issue.